Privacy Policy

SmartMate App Privacy Policy

At SmartMate, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app.

Information We Collect
When you register for a SmartMate account, we collect the following information:
– Your name
– Your phone number
– Your email address
– The last 4 digits of your ID number (for owner verification and spam prevention purposes)

We use this information to provide you with access to our app’s features and to communicate with you about important updates, notifications, and alerts.

Data Retention and Deletion
We will retain your personal information for as long as you have an active account with us. If you wish to delete your account, you can request to do so by contacting us through our contact page. We will delete your account and all associated personal information within a reasonable timeframe.

App Functionality and Notifications
To use the SmartMate app, you must allow us to send you notifications. This is necessary for the app to function properly and to alert you in case of an emergency. Please note that you must not have your phone in silent mode to receive these alerts.

Internet Connection and Notification Delivery
Our app uses push notifications to deliver alerts and updates to your phone. To receive these notifications, your phone must be connected to the internet. If you do not have an active internet connection, you may experience delayed or missing notifications.

Security Measures
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is foolproof, and we cannot guarantee the absolute security of your data.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with changing laws and regulations. We will notify you of any significant changes to this policy by posting a notice on our app or website.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our contact page. We will respond to your inquiry as soon as possible.
By using the SmartMate app, you acknowledge that you have read, understood, and agree to this Privacy Policy.